Kathy Wall

Realtor’s are People, Too!
October 7, 2010 · · 2 Comments

Recently, my colleague, Rommel, wrote an excellent blog on ethics in our business.     There is another side to the story, however, and that is the ethics of the clients.

While answering phones  in the office this weekend, I received a call from a man who wanted to see one of our listings in San Francisco.   I agreed to meet him at the listing at 11:00 a.m. the next day.

That night, I was involved in a relatively minor car crash and when I awoke the next morning I felt exhausted and unwell….still a little in shock from the accident, I guess.    Even though I didn’t feel well, I planned to do my job and attend our scheduled showing, as well as doing my open house later that day. Read more

Kathy Wall

A Few Bad Pennies….
April 26, 2009 · · 12 Comments

About 3 weeks ago, I wrote an offer on a bank owned property in Hayward for a client of mine.     I tried contacting the agent representing the seller to let her know that I was sending an offer, but wasn’t able to reach her.     So, I emailed the offer and, also, faxed it to make absolutely sure that she received it by the deadline.  

Over the course of the next 3 weeks, I tried diligently to reach this agent.  I tried both calling and emailing.     Sometimes when I called, I would get her voice mail.  Other times, I got her husband who was listed as the co-lister, but knew nothing about the property.   He indicated that he had “taken the phone away from her, because if she kept taking calls, she would never get anything done.”  Read more