Kathy Wall

Realtor’s are People, Too!

October 7, 2010 · · 2 Comments

Recently, my colleague, Rommel, wrote an excellent blog on ethics in our business.     There is another side to the story, however, and that is the ethics of the clients.

While answering phones  in the office this weekend, I received a call from a man who wanted to see one of our listings in San Francisco.   I agreed to meet him at the listing at 11:00 a.m. the next day.

That night, I was involved in a relatively minor car crash and when I awoke the next morning I felt exhausted and unwell….still a little in shock from the accident, I guess.    Even though I didn’t feel well, I planned to do my job and attend our scheduled showing, as well as doing my open house later that day. Read more

Ethics in Real Estate

October 3, 2010 · · 4 Comments

Being a nice guy has its perks and its flaws…for my clients, it means working with someone they can trust and depend on. I don’t mean to toot my own horn, but I can say I am one of THE BEST when it comes to communication. People don’t like surprises. People don’t like to be left in the dark. People need peace of mind. I know this and cater to it fully and with great compassion.

Of course, there is always the downside in being a nice, dependable realtor. And that is dealing with realtors who, well, just aren’t. Their turnaround time to call you back is 1 to 2 days. They won’t always answer your calls. They might be so busy, they might not even remember who the heck you are when all you are doing is getting confirmation they received the buyer’s offer.

But I digress. Working in whatever industry that focuses on customer service, it is always all about the client and the quality of salesmanship they endure. A good realtor will always be ready to bat for the client and should do so with ethics, integrity and RELIABILITY. It is most likely because of my own bad experiences I place such emphasis on this subject. So for now, it is only fitting that I forward from the National Association of Realtors, the 2010 Code of Ethics and Standards of Practice, Duties to Clients and Customers:            Read more

Lee Ginsburg

Realtors Help Seniors

February 16, 2010 · · 1 Comment

RSVP is Coming

May 3-7

Get The Word Out!

Register now at http://www.samcar.org/userfiles/file/RSVP10_homeownerAPP.pdf

repair

WHAT IS RSVP?
RSVP is an annual week-long community outreach program that takes place in May 3-7 during “Adopt-A-Senior” Week. Realtors of San Mateo County provides free assistance to seniors who cannot otherwise perform certain household tasks due to physical or financial constraints.
FREE HOME SERVICES FOR SENIORS & THE HOMEBOUND
Washing windows, changing furnace filters, turning over mattresses, vacuuming, changing light bulbs, replacing smoke detector batteries and other similar household tasks are just a few chores that Realtors will perform.
The program is one way Realtors and Affiliates can give back to their communities.
Who is eligible?  If you are a senior or homebound and live in San Bruno, South San Francisco, Daly City, Millbrae, San Mateo, Burlingame, Belmont, Foster City or  anywhere in San Mateo County.  
INTERESTED IN FREE HELP
Please call San Mateo County Association of Realtors at 650-696-8200 or
register now at http://www.samcar.org/userfiles/file/RSVP10_homeownerAPP.pdf

Lee@leesellsmore.com

Lee Ginsburg

“You’re The Best”

April 14, 2009 · · 5 Comments

That is a comment I received recently.  Can you guess from whom?  After 30 years of marriage my wife does not tell me that anymore.  My mom; maybe; but she didn’t.  This comment came from an agent I was in contract with.  I removed contingencies on time.  Wow!!  I lived up to my legal obligation and she took the time to comment “You’re The Best”.  It should not be that way.  We as Real Estate professionals should live up to our legal obligations and we should treat each other and our clients with more respect.  We should all live up to our legal obligations or request an extension in a timely manner.  This should be the norm not an oddity.  Read more

PruCalVoices

When Did I Agree to That?!

March 18, 2009 · · 8 Comments

woman-signing-contractRecently I was in one the Prudential California Realty – San Bruno kiosks at the mall when a seller approached to ask if he, as the seller, has to pay the country transfer tax on a sale he is currently involved in. I asked him a series of questions regarding the transaction and was, frankly, surprised at how little he seemed to know about his own deal.  

One of the questions that seemed to confuse him the most was whether or not he had signed a purchase agreement. It wasn’t until I described what the agreement looks like that he realized he had, in fact, signed the agreement and was in contract. Read more

Nicole Machado

The “Runaway Buyer”…

March 12, 2009 · · 9 Comments

pk-grannyJust a quick post on a funny note… I have encountered a “runaway” buyer at two of my open houses in South San Francisco, two months apart from each other in two different neighborhoods. The first time I met her; she was so nice and friendly and seemed genuinely interested in the home. She said she liked it so much she wanted her husband to see it (he was waiting in the car). I didn’t think anything of it at the time, but once she went out to the car the husband slammed on the accelerator and took off down the street. I thought it was strange, but in this business nothing fazes me. It was about two months later Read more

Nicole Machado

Have We Hit the Bottom

January 24, 2009 · · 5 Comments

I was reading the January/February 2009 edition of the California Association of Realtors Magazine and came across this article I thought I would share. The article has good facts with a positive economic forecast for 2009 and the graph is a great visual representation of the history of the market.

To read the full article click on the thumbnail image of the article below, then click once more on the article to make the content larger.